• DataWeek Top Innovator in Social Data Mining
  • Digiday Top Social Agency
  • Forrester Strong Performer Enterprise Social Listening

Who We Are

Converseon was founded in 2001, when the technologies that eventually became social media first emerged on the Web.

Converseon is a full-service, global, award-winning digital consultancy with a long history of innovation and success that helps our clients succeed through socially-intelligent, transformative and proven solutions.

While our mission remains constant — to provide the world’s best social-driven insights and data and help integrate them into our client’s organizations to take meaningful action — how we get there changes.

Some pundits say social is dead, as they move on to the next shiny new thing. We see the opposite. We believe in an expansive definition of social where the voice of the customer is deeply embedded into all key parts of organizations, from product development, to customer journeys, to co-marketing and much, much more.

For many organizations, their “social” journey has just begun. There is a long way to go.

Listen, Infuse, and Act

Along the way, Converseon built a leading, award-winning semantic technology, ConveyAPI, to help brands clearly understand the social conversation (and voice of their customer). This technology is now offered directly through our sister company, Revealed Context.

We’re Digital…with a Social Prism

With social maturing, we have become a leader in integrating the world’s best social data with other digital data points to drive insights, action and performance.

Converseon is actively involved in a wide range of industry associations including WOMMA (former Director, Governing Member, Ethics Committee), The Advertising Research Foundation (Member, Audience Measurement Leadership Committee), Big Boulder Initiative to further the use and effectiveness of social intelligence data, and more.

A view from our CEO is here: Converseon 15th Social Anniversary

 

Award-Winning

Our senior level consultant-focused approach combines award-winning social intelligence data solutions, consulting and agency services to help make the data integrated, insightful and actionable. Our team ranges from top digital strategists (former head of the Innovations Group at division of Y&R/WPP), to insights (including former Chief Research Officer at the ARF) to technology (which includes a former Distinguished Engineer at IBM).

Recognitions include:

  • 2014 Top Overall Consulting/Analysis (perfect score), data processing, sentiment analysis, Forrester Wave Q1 2014
  • 2013: DATAWEEK Top Innovator Social Data Mining
  • 2012 Digiday Award for our work in helping IBM become the “Best Socialized Business.”
  • 2012 Strong Performer Forrester Enterprise Social Listening, specifically citing strength of Research Group
  • 2010 ARF Award: “Great Minds” Award of Merit
  • 2010 Leader in Enterprise Social Data Listening, Forrester Wave
  • 2009 Digiday SAMMY Award for Best Social Media Agency
  • 2008 Recognition of Excellence, Society for New Communications Research
  • 2007 Silver Quill Award
  • OMMA Award and WOMMIE for Best Word of Mouth Program
  • Webbie Award

Culture

We believe “social” is much more than digital marketing. It is about the evolution of human communication and the power to make impact a positive impact within organizations, with customers and for the world at large.

Agencies and consultancies – and software companies — are full of artifacts and ideas that are often rooted in a different time. Uprooting them is difficult, but essential.

That’s why we are and remain, a 15-year old startup mentality combined with the industry’s deepest experience in our space. We combined proven methods, processes and technologies with an embrace of innovation.

We never get too comfortable. We’re continually challenging ourselves, pushing edges and evolving. It’s how we remain at the forefront of the industry.

We believe in the power of human communication to influence, persuade and do good. People, at the end of the day, aspire to the positive.

Careers

Solve the most important challenges for the world's largest brands. Our people change the way the world communicates. Join us.

Get the conversation started:

Email us at hr@converseon.com

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