The newest Forrester Research Wave Report on Enterprise Social Listening (Q3) was published last week and the results are, well, mostly uninspiring for those looking to embrace innovation in the industry. Overreliance on the same data, commoditized features and a general lack of breakthrough innovation dominate most of the industry,...
This past Thursday, September 6th - we hosted a lovely dinner with our good friends I-COM Global. Despite a little rain shower at the beginning the night, it turned out to be an incredible event with great guests and discussions. We would also like to take this time to once...
In an era when the collective voice of customers and citizens, empowered through social channels, has become a primary agent-of-change that is transforming governments, societies, industries, brands and products, most consumer-centric organizations have now adopted some form of social listening. Use cases include intelligence to improve customer service, understand customer...
For over 90 years Market Research Council (MRC) has been regarded as one of the most prestigious market research organizations in the world. They have consistently been at the forefront of innovation. So today we’re are pleased to see that they are putting much needed attention on the role and...
Our CEO, Rob Key, will be speaking at TMRE 2017 this Tuesday at 2:45 on Reaching Towards the Singularity: How AI is Powering a New Generation of Predictive Insights Through Social Data The session covers how the advent of new AI-powered social intelligence technologies is creating new breakthroughs...
Our CEO, Rob Key, will be speaking on the first day of Sentiment Symposium, on "Measuring Emotions in Brand Health" with Uber, at 9:30am.
Converseon, the leading social media-led digital consultancy and social intelligence software provider, announced today that George Musi, Managing Partner of Analytics, Insights and Attribution at Mindshare has joined the Company’s Advisory Board.
New York, NY March 11, 2016 Converseon, the leading social intelligence and strategy consultancy, today announced the release of its new version of Conversus, a machine-learning based social intelligence application, designed to provide sophisticated enrichment, filtering and analysis of social listening and other unstructured “voice of customer” data so that it...
On February 23, 2016 Google started integrating Accelerated Mobile Pages (AMP) into mobile search results. AMP is meant to address slowly loading mobile pages. Page speed has been an increasingly important ranking factor in both mobile and desktop search across the past couple years.
Register today for the social media research event on 10/9 with our @jaspersnyder http://t.co/Mi3FsqiG #socialbiz #sentimentanalysis #mrx
Can @Myspace make a comeback? Let's have a look: http://t.co/a8cRgIDX http://t.co/hFfycx5H
What was the most popular panel at @Mashable's Social Good Summit? Find out at http://t.co/a9JEhtk3 #SGSGlobal
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