Distinguished NLP Leaders
A Pioneer and Innovator
Converseon is a recognized pioneer in the application of machine learning to social media and other conversation text data, which we first launched in 2008. We remain a distinguished leader in the practical application of machine learning to effectively solve real world client challenges in natural language processing.
Actionable Insights
We Solve the Problem of Under Delivered AI
Reference to AI has become ubiquitous in products and marketing copy, yet too often it is oversold and under delivered. While some chase the next shiny object, many data scientists today are spending too much time and expense wrangling data toward goals that are often ill defined. General labeling solutions and one-size-fits-all NLP models often lead to disappointment.
Further, the gap between data science expertise and subject matter expertise can often make failure inevitable by generically applying AI approaches to specialized business problems. General purpose ML platforms can exacerbate these problems by simply making mistakes faster, with black box solutions that do not generate any learnings for improvement.
Converseon’s Decision Intelligence
Our Applied AI Approach
Converseon’s solutions are built with state of the art machine learning technologies, but crucially, in a way that gets these developments out of the lab and into real world settings to drive impact and results. We develop rigorous definitions and frameworks, train and evaluate models rigorously through our own proprietary, and tightly monitored labeling and evaluation system, for superior model performance. We infuse critical human subject matter expertise throughout the process, providing high levels of accuracy and adaptability, leading to significant business impact over time. Conversus.AI is designed to empower data scientists and general business analysts with practical methods to achieve world class NLP solutions for their most critical use cases.
Model Auditing
Build, Validate, and Apply High Performing ML Models
Our user’s guide to high performing machine learning models enables understanding in the approaches and lessons that can be applied to elevate social and voice of the customer (VoC) data analysis. To learn more and obtain the white paper for your brand’s internal use, follow the link below.
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