Traditional document-level sentiment analysis—labeling an entire post or article as simply positive, negative, or neutral—can no longer keep up with

In the age of AI and big data, not all social or voice-of-customer (VoC) data is created equal. This whitepaper

Traditional sentiment metrics are often too noisy and unstable to serve as reliable brand performance indicators. This whitepaper introduces Converseon’s

Traditional sentiment and emotion analysis often miss the deeper “why” behind consumer expression. This whitepaper introduces the Conversus Attitude Framework™,

As AI systems increasingly rely on unstructured “conversation data” — from social media, reviews, and customer feedback — ensuring that