Last updated: May 25, 2018

Dear Converseon Customer:

This document is a “Data Processing Addendum” (“DPA”) for customers that are looking for one in reference to the “General Data Protection Regulation” (EU) 2016/679 (“GDPR”). It covers the Personal Data, as defined by the GDPR, that a customer stores with Converseon. The terms and principles in this DPA apply to all Converseon customers, regardless of where they reside. This DPA is an addendum and is incorporated by reference from the Converseon Terms of Service and the Converseon Privacy Policy found on the Converseon web site.

As the GDPR evolves and best practices are refined, Converseon reserves the right to update this DPA at any time. If there is something we view as a material change, we will notify our customers via email 30 days in advance of the change going into place.

GDPR COMPLIANCE

Converseon is compliant with the requirements set forth in the GDPR for a Data Processor. Our compliance with the GDPR includes, but is not limited to:

Customers who wish to provide personal information to Converseon by purchasing our products and services can access Converseon’s Data Processing Agreement to understand what information we collect, how we treat that data when you use our products and services, and what obligations Converseon assumes under Article 28 of the GDPR.

For further information on our compliance with the GDPR, or to request an executed copy of our Data Processing Agreement, please contact us at compliance@converseon.com.