Blog

Blog

How To Apply AI to Your Social Listening in 2019

Artificial Intelligence (“AI”) may be a highly-hyped technology, but in the world of social listening and analytics, it is poised to become the most powerful innovation the industry has seen over the last decade. AI, or more specifically machine learning, can learn from human input and with enough proper training, can approximate (and sometimes exceed) […]

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At Converseon: a Look Ahead, and a Glance Behind, in the New Year

2018 marked a year of rapid evolution at Converseon, and 2019 did not slow the progress, growth, or success for, our partners or our clients.

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Blog

The Ethics of Social Media Listening

Social media has emerged as a powerful force for social good. The power of social listening, specifically, to positively impact business, government, and social policy is clear. This is creating a paradigm shift in business methods. To combat potential misuse of the data available from social media, we have to ensure that these new business […]

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