On Demand Webinar
Converseon x Delta
Without data quality, we can’t be sure our sentiment data is reliable. If the top dogs in our business are making decisions off the back of this, then we want to be sure the KPIs we are giving them are accurate.
Watch as our CEO, Rob Key, along with our client Delta Air Lines, talks about this in The Social Intelligence Lab’s All Things AI Webinar series – Unhappy with your sentiment accuracy? Let’s talk data quality and “trusted” AI.
Rob’s bringing along our client, Bárbara Bermúdez Lyons (Senior Manager, Social Intelligence) from Delta Air Lines to break down and explore:
👉 How to measure and understand data accuracy
👉 What we can do to improve it
👉 What that means for sentiment analysis
