Filling Insight Gaps in CX Measurement
Converseon’s Social CX Index™ uses social media, management consulting frameworks and data science to create industry first simulators. This enables businesses to test and monitor the effects of their systems and people changes are having on consumer perceptions of the business – before they action them. Our framework covers two broad CX categories of fulfillment, emotional (heart) and intellectual (head) experiences.
In our one pager, you’ll learn the following about our Social CX Index™…
- What it matters
- What it does
- Key benefits & capabilities (how the Social CX Index™ will eliminate insight gaps for your brand)
- What our clients say
To receive your copy of the one pager, please fill out the the download form to the right. For a tailored demo of the solution, please submit a request demo here.