Unsurpassed experience. Proprietary technologies and solutions. Passion.
We’re an award-winning socially-led digital consultancy that combines data, insights, strategy and implementation to provide breakthrough results. A well recognized social media pioneer in the evolution of social strategy, we continue to be at the forefront of the industry.
We don’t just follow best practices, we’ve helped create them. We don’t just talk about results, we have 15 years of delivering on them for some of the best brands in the world.Learn More
It all starts with capturing and understanding the voice of your customer through the world’s best social listening data combined with other first party digital data. Sentiment, emotion, intensity, topics and more are analyzed through our proprietary technology and partner solutions.Learn More
The best data yields the best insights. We provide meaningful actionable analysis and intelligence to infuse into your marketing, sales, product and communication organizations.Learn More
Working with your agency or our strategists, infuse this intelligence and take effective action to support your business goals.Learn More
" An incredible partner… I trust their data and admire the way they deliver actionable insights. Thanks to Converseon, 3M learned incredible insights about how our new brand platform is perceived externally across multiple brand attributes. "
" Listens to clients’ challenges and makes key investments to solve them ~ from developing social intelligence technologies and securing new data sources to providing top notch social business consulting services and high caliber research analysts. "
" A solid team of experts in the ever emerging space of digital marketing and communication. An excellent approach and high-level of expertise into every project. "
" Strong Performer Forrester Wave Enterprise Social Listening 2014. Highest industry scores for consulting/research (5 out of 5 starts), data processing and sentiment analysis. "
" I've had the privilege to work with many talented and creative vendors. Few have ever engaged and delivered like the crew at Converseon. "
" A respected pioneer... "
" A broad understanding of how... to effect change across marketing, customer service and sales departments… measure success and impact with KPIs… and tie into more traditional CRM transformation approaches "
" Converseon has a broad understanding of how to use social media monitoring and analysis to effect change across marketing, customer service and sales departments. The company knows how to measure success and impact the key KPIs in those departments and how to tie into more traditional CRM transformation approaches. This is due to the CRM consulting and academic backgrounds of Converseon’s executives and consultants, and their consulting-driven delivery model. "
" Converseon puts a greater emphasis on human resources, as opposed to technology, for analysis for error correction, and machine learning to improve its analytics. This gives superior quality of insight for customers…” "
Register today for the social media research event on 10/9 with our @jaspersnyder http://t.co/Mi3FsqiG #socialbiz #sentimentanalysis #mrx
Can @Myspace make a comeback? Let's have a look: http://t.co/a8cRgIDX http://t.co/hFfycx5H
What was the most popular panel at @Mashable's Social Good Summit? Find out at http://t.co/a9JEhtk3 #SGSGlobal