Whitepapers

Whitepaper

One Pager: SOBRE™ (Social Brand Relevance Tracker)

The pioneering decision intelligence solution for measuring brand health is here – monitor, strategize and react to the market with a tool to help predict the success of your next business decision. SOBRE™ is a subscription based SaaS solution that uses a unique top-down (known important attributes) and bottom-up (consumer-driven, unknown-unknowns) approach to give you […]

Whitepaper

One Pager: PRISM™ (Predictive Reputation Intelligence System)

In a polarized world, reputation is more important than ever. In a polarized world, reputation is more important than ever, but you can’t manage what you can’t measure and can’t measure what you can’t definitively define. Too many, reputation remains an intangible asset with unclear impact on business outcomes and lack of clarity in investment. […]

Whitepaper

One Pager: Social CX Index™

Filling Insight Gaps in CX Measurement Converseon’s Social CX Index™ uses social media, management consulting frameworks and data science to create industry first simulators. This enables businesses to test and monitor the effects of their systems and people changes are having on consumer perceptions of the business – before they action them. Our framework covers […]

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One Pager: Conversus.AI™

The Industry’s Most Powerful AI-Powered Platform to Improve Data Accuracy and Classification Converseon’s Conversus.AI™ is an award-winning, “no code” NLP platform that allows even non-technical users to build, customize, validate, and seamlessly deploy high-performance NLP models. These models can be deployed directly to datasets within the platform or via API through a wide range of […]

Whitepaper

One Pager: Converseon’s Prebuilt Models

Advanced Data Classification for Social Converseon’s Prebuilt Models are based on a blend of subject matter expertise and cutting-edge technology: high-quality training data, algorithmic innovation, and expert input from data science and business stakeholders. We deliver reliable and accurate natural language processing (NLP) models that are optimized for social media and consumer-generated data and that […]

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Stakeholder Perception of ESG: What You Don’t Measure Can Hurt You

Does your ESG spend impact stakeholder perceptions, and if so… by how much? Studies today show that almost 1 in 4 consumers don’t believe brands’ sustainability claims. MarketingCharts states, “younger respondents are more likely to cite skepticism about brands’ sustainability claims as a reason for not making sustainable purchases. Almost 1 in 3 Americans ages […]

Whitepaper

One Pager: Social ESG Index

ESG Impact Is Hard to Measure — But It’s Not Impossible… –HBR Converseon’s Social ESG Index is the first and only solution to rigorously measure stakeholder perceptions of brand ESG efforts across massive sets of unstructured data. It’s a must-have element to fill the gap between ESG inputs and ESG impact. Why download Converseon’s Social […]

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NLP for Conversation Data

Download Converseon’s guide on how to build, validate, and apply high-performing models today.

Whitepaper

Essential Approaches for Effective AI Application to Social Listening

Download our practical guide including eight critical steps to take your social listening to the next level.

Whitepaper

How to Measure Brand Purpose at the Speed of Culture

Why does your brand exist? This is not a philosophical question, as it may appear on the surface. Instead, answering it concretely is now critical for brands to successfully navigate through today’s tumultuous, polarized, value-driven environment. The fundamental question of “purpose” is on the minds of most consumers, employees and other key stakeholders as they […]